# Check credits and billing

> Understand the cost shown before starting analysis or imports.

Web guide: https://docs.casamakes.com/guides/credits/

Last reviewed: 2026-11-01

## Where to go

Settings → Billing

## Before you start

- Access to the workspace billing information.

## Step by step

1. **Check your balance**

   Review the plan, usage, and displayed allowance. Use current values in Casa; charges vary by plan and action.

2. **Distinguish analysis from import**

   Document analysis approval and final Import are separate steps. The final import adds the reviewed items without charging for that same analysis again.

3. **Review retries**

   Failed supplier analysis and re-extraction may still consume credits. Check the action and cost before repeating it.

4. **Resolve a blocked action**

   If credits or an overage limit block work, review the message and ask the workspace owner to review the plan. Repeated attempts do not replenish the balance.

## Invoices and unexpected usage

Settings → Billing contains the available plan, invoice and subscription-management actions. Access depends on your role.

For unexpected usage, check the usage history where available and contact Support with the project, action and approximate time. Retrying an import can use more credits.

## Check the result

You know the available balance, the intended action cost, and where to resolve a billing issue.

## Tutorial

[Video](https://docs.casamakes.com/credits/tutorial.mp4) · [Transcript](https://docs.casamakes.com/credits/transcript.txt)

## Related guides

- [Import supplier links](https://docs.casamakes.com/guides/import-links/index.md)
- [Import from a document or image](https://docs.casamakes.com/guides/import-documents/index.md)
- [Recover an incomplete import](https://docs.casamakes.com/guides/recover-imports/index.md)